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Bringing Tail-Wagging Joy to Your Pup

Our approach is simple: high-quality, practical products designed to keep your furry friend happy and make your life easier. Comfort, style, and convenience—because both you and your pup deserve the best.

PetStars Largest Sale Ever !!!

"Your favorites are on sale—up to 50% off —don’t miss this chance to snag the best deals for you and your furry friend!"

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Free and Reliable Shipping

Enjoy fast and free delivery for every order over $65.

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Ethically Sourced Materials

We prioritize sustainable and ethical sources.

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Safe for Pets

Our products are safe, non-toxic, and designed with your pets' well-being as our top priority.

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Eco-Friendly Promise

We prioritize sustainability with eco-friendly materials and practices to protect our planet.

Trusted by Customers

2200+ reviews

5/5

5/5

Sarah Leclair

I’ve been a fan of this brand for a while, and they never disappoint! My pet loves the cozy, secure feeling of this bed, and the quality is exceptional. It’s the perfect mix of comfort and style, and I wouldn’t trust any other brand!

This customer purchased SoftHaven Semi-Enclosed Pet Bed

5/5

Jahseya Onfroy

I’ve been a fan of this brand for ages, and I’m obsessed with how chic and functional this tote is! It’s the perfect blend of elegance and practicality—my pup travels in style, and I get so many compliments every time we go out together.

This customer purchased a Ventura Luxe Pet Tote

5/5

Lachlan Munro

"This feeder is a game-changer! The timer works perfectly, and the music reminder is adorable—my cat runs over every time. It’s convenient, stylish, and makes feeding so easy!"

This customer purchased a TuneTime 6 Meal Automatic

5/5

Sophie Sante

"My dog looks adorable in this sweater! The hand-knitted design and button closure add a classy touch, and the fabric is so soft and warm. — We get so many compliments!"

This customer purchased a Furelegance Pet Sweater

5/5

Amanda Cosign

"I’ve tried many pet beds, but this one stands out! The soft surface and supportive padding are perfect for my senior dog, and the color options are a great bonus. Highly recommend!"

This customer purchased the CloudComfort Pet Sofa Bed

5/5

Jake Courier

"This is hands down the coziest bed we’ve tried. My cat snuggles right in and looks so comfy. I love how the sizes are perfect for both my cat and dog—it’s such a versatile and cute addition to our home!"

This customer purchased a CozyHaven Plush Pet Bed

5/5

Jack Asanti

I've been using this brand for a while now, and honestly, they never disappoint! The automatic fetch launcher keeps my dog entertained for hours—whether indoors or out—and I don't have to worry about wearing out my arm.

This customer purchased the SmartFetch

We're Here To Help

FAQs

When Will My Package Arrive?

"PetStar works diligently with reliable and efficient logistics providers to ensure your package is shipped within 5-10 business days, excluding processing times. Please note that these figures are estimates and processing times may extend the total shipping period. While we strive to maintain timely delivery, PetStar is not responsible for any delays caused by external factors such as customs clearance, VAT processing, local postal service delays, or regulatory inspections. However, we are committed to keeping you informed and will notify you of any shipping issues that may arise. Please note that we ship only on business days, Monday through Friday, excluding weekends and public holidays."

How long does shipping take for US Orders?

At PetStar, we prioritize orders within the United States to ensure the fastest possible delivery. Our two shipping methods offer the following delivery estimates, which best align with U.S. orders:

  • Regular Shipping: Estimated delivery time is between 5-9 business days.
  • Express Shipping: Estimated delivery time is between 6-10 business days.

For international orders, delivery times may be longer due to factors such as customs clearance, VAT processing, local postal service delays, and regulatory inspections. Please note that the above shipping estimates exclude processing times, which may extend the total delivery period.

While PetStar is not responsible for delays caused by these external factors, we are committed to keeping you informed and will promptly notify you if any issues arise during shipping.

Disputes and Returns

PetStar Provides Refunds and Dispute Resolution

PetStar provides refunds for eligible cases, including damaged, incorrect, or missing items, as long as the product is unused, in its original packaging, and supported by proof of purchase. However, refunds are not available for non-refundable cases, such as buyer preferences (e.g., disliking the product), errors like ordering the wrong item or providing an incorrect address, or issues pre-agreed upon, such as minor product differences. Refunds also cannot be issued for orders shipped to certain restricted countries or disputes involving customs clearance failures, deleted tracking information, or unclaimed deliveries. For assistance, contact us at PetStarAssistance@hotmail.com within 20 days of receiving your order.

Your Trust Matters

At PetStar, we aim to resolve disputes fairly and ensure every customer feels valued. Reach out to our team with any questions—we’re here to help!

Note, this is a succinct summary of PetStars refund policy, view our refund and returns policy page for all information regarding returns.

Do you ship Internationally?

Yes, we do ship globally, as we aim to provide high-quality pet products to pet owners worldwide. Please note that international shipping typically takes longer than our average shipping times, as delivery periods may vary depending on customs procedures and regulations specific to your region. For more information or to inquire about shipping to your country, please don't hesitate to contact us at PetStarAssistance@hotmail.com

Do I have to pay International Customs and VAT?

For International Shipping, customs has the right to impose an additional fee or VAT. The fee varies by country and we are unable to calculate this in advance. PetStar is not responsible for the payment of this fee.

Why Choose PetStar?

At PetStar, we are passionate pet lovers dedicated to crafting expertly designed, high-quality products that prioritize your pet’s comfort and care. Our mission is simple: to bring convenience and joy to pet owners worldwide while delivering exceptional products that cater specifically to your pet’s needs. With a global reach and a rapidly growing fan base, PetStar stands out in the market for its commitment to both efficiency and quality. From carefully selecting materials to ensuring precise production, we strive to deliver only the best for your furry companions. Our slogan, "Where Love Meets Care," reflects our dedication to leaving every customer fully satisfied. While our competitors may offer standard solutions, PetStar elevates the experience by focusing on your pet's unique needs, ensuring that both you and your pet enjoy unparalleled comfort. Join the countless pet owners who trust PetStar to make pet care easier, and experience the difference with every product we deliver.